Welcome to RB’s Bakehouse. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to the terms outlined below.
RB’s Bakehouse is committed to providing freshly baked cakes, pastries, desserts, and bakery products made with quality ingredients and exceptional care.
By using our website, browsing our products, or placing an order, you confirm that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
All of our products are freshly prepared and handcrafted.
Because our cakes and baked goods are made by hand:
We make every effort to ensure product descriptions and images are accurate.
Orders can be placed through our website or by contacting RB’s Bakehouse directly.
When placing an order, you agree that:
Your order is confirmed only after you receive an order confirmation email.
All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.
While we strive for accuracy, pricing errors may occasionally occur. If an error is identified after an order has been placed, we will contact you before processing your order.
We accept secure online payments through approved payment providers.
Payment must be completed before your order is prepared unless otherwise agreed.
RB’s Bakehouse does not store your payment card information.
If delivery is offered, customers are responsible for providing the correct delivery address.
Please ensure someone is available to receive the order during the selected delivery time.
We are not responsible for delays caused by:
For collection orders, customers should collect their order at the agreed time.
Due to the perishable nature of our products:
If you experience an issue with your order, please contact us as soon as possible with your order details and, where applicable, photographs of the product.
Our products may contain or come into contact with common allergens, including:
Although we take care during preparation, we cannot guarantee that any product is completely free from allergens.
Customers with food allergies or dietary requirements should contact us before placing an order.
All website content, including text, photographs, logos, graphics, product descriptions, and designs, is the property of RB’s Bakehouse unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use our content without prior written permission.
You agree not to:
RB’s Bakehouse will not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products, except where required by law.
Our total liability shall not exceed the amount paid for the relevant order.
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
We may update these Terms & Conditions from time to time without prior notice.
Any changes will become effective immediately upon publication on this page.
We encourage customers to review these terms periodically.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the country where RB’s Bakehouse operates.
Any disputes arising from these terms shall be subject to the jurisdiction of the relevant courts.
If you have any questions regarding these Terms & Conditions, please contact us.
RB’s Bakehouse
Email: Info@rbsbakehouse.com
Phone: 07463 173977
